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At Wingfusion eCommerce (OPC) Pvt. Ltd., we are committed to delivering your orders efficiently and handling returns with care. This Shipping and Return Policy outlines the terms and conditions for shipping, delivery, and product returns for our products, which include women's clothing (western), men's fashion, men's shoes, men's watches, and winter collections for men and women.
Shipping charges vary based on the delivery location and the weight of the order. The exact charges will be displayed at checkout before you confirm your order.
Orders are typically processed within 1–3 business days. Delivery times depend on your location:
Once your order is shipped, you will receive a tracking number via email or SMS. Use this number to track your shipment on our courier partner's website.
If your order is delayed or you experience any delivery issues, contact our support team at info@wingfusiononline.com or call us at 7383821908.
Returns are accepted for eligible products within 7 days of delivery. The product must be:
To initiate a return, contact our support team at darshanprajapati1908@gmail.com or call us at 7383821908 with your order details and reason for return. Once your request is approved, you will receive instructions for returning the product.
Customers are responsible for return shipping charges unless the return is due to a defect or an error on our part. We recommend using a trackable shipping service to ensure safe delivery of the returned product.
All returned products will be inspected upon receipt to ensure they meet the return criteria. Refunds for approved returns will be processed within 7–10 business days via the original payment method used for the purchase.